Lively and “easy to read”, the books in this dynamic new series are clear, concise action-oriented and up-to-date summaries of a particular management skill. Providing practical advice that any employee can apply immediately in their day-to-day work, each book in the series includes:
— practical tips for improving personal skills
— checklist and diagrams
— short case studies.The problems facing managers today are greater and more numerous than ever before, but the time available to solve each problem seems to be getting shorter and shorter! This practical guide will help busy managers arrive at solutions that are both practical and effective by using:
— simple techniques to recognize and define problems
— a wide range of problem-solving tools including, force field diagrams and visualization, and
— practical techniques to solve problems in groups.
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